Y Hacker News Books
Measuring and Managing Performance in Organizations

#2186 of 2,654 all-time

Measuring and Managing Performance in Organizations

Robert Austin

3 people recommended it in 3 threads, 2017–2022.

What people on Hacker News said

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It completely changed the way I see the world, both professional and personally. Austin uses agency theory, an application of game theory, to show how incentives in an information economy drive dysfunction into organizations because not all metrics of behavior can be adequately or economically measured.

on HN, 2017

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Changed my entire world view. The basic idea - which Austin arrives at using an offshoot of game theory - is that all incentive systems will be gamed by the people to which they are applied, and there is no way around it.

on HN, 2019

Where it comes up